I can astonish myself at the words that come out of my mouth. This agent doesn’t mince words. I say exactly what I mean, and I pride myself on communication. People say I can take the most complicated situation and break it down into simple words that make sense to others. It’s a gift, I suppose. Not everybody can do this. It’s probably why I was chosen to work for the New York Times and write about home buying on About.com on the side, but my primary job and focus is selling Sacramento real estate. As such, I work with people I don’t know, known as people from the public, from the subdivisions of Sacramento. They call me out of the blue.
I prefer to work with those who are referred to me because I know at least one other person has verified their sanity. Otherwise, it’s turning out this year to be a 50 / 50 proposition. I try to weed out the crazy people from my life. I know that’s terrible because they need help, too, especially those who might have to do a short sale. It’s not nice to discriminate, and I feel bad about not working with those people because it’s probably not their fault that they’re nuts. They could have been born with this defect. I mean, who are we to judge? Yet, we do judge. It’s human nature.
Not only that, but everyone of us is a little bit nuts. Especially by comparison to each other. I don’t think anybody is 100% sane. Not even me, although I probably believe I’m more rational than most. I possess a lot of common sense, and let me tell you, common sense will take you a long way particularly if you have enough common sense to wear comfortable shoes. When asked to pick my favorite sense among our 5 senses, I’ll take common sense for 1000, Alex.
I listened to a woman scream yesterday. On a Saturday, not even a week day. It’s my fault for answering the phone. She wasn’t my client. She was the girlfriend of an underwater seller who was trying to become my client. She believed that as a Sacramento short sale agent, I should represent her boyfriend to the bank exactly like a lawyer would represent him. She didn’t believe he should have to talk to the bank. There is a part in the Bank of America short sale process in which the borrower needs to call the bank. I am not a lawyer. As a Sacramento short sale agent, I cannot fill out a borrower’s paperwork, and I cannot make that customer survey phone call to the bank.
Finally, I had to say that what we have here is a failure to communicate. I don’t even like Cool Hand Luke. Now, I realize many people today are distressed. It’s difficult to figure out what to do with an upside down house. By the time a seller calls me, he or she is probably at the end of his or her rope, running out of options. I try to be sensitive to my clients’ situations and attentive to their needs. But my policy is I represent people I like and respect. This couple did not end up being one of those.