Your Sacramento Realtor Should Rise Above the Incompetency Plague

Incompetency is not a foreign concept in any profession

I am a Sacramento Realtor my clients can rely upon. That is not a statement I take lightly because, believe me, I have my share of interactions with others that seem to be plagued by incompetency, like it’s a disease that spreads. Things fall through the cracks. People don’t do their jobs or are inept at their jobs, and it can be frustrating. I never want a client to say their experience with me was frustrating or that I let them down.

It’s not uncommon to hear agents say the reason they went into Sacramento real estate was because their previous agents were idiots, and they want to protect others from their own bad experiences. I can understand that. There are times I have to do the other agent’s job in a transaction, and I just do it for them without expectation that I will receive an acknowledgment of gratitude.

I’m always looking for ways things can go wrong and trying to prevent those things from happening. I think ahead. I can’t say it’s not unnerving at times, but giving into frustration doesn’t solve the issues at hand. My sister says I have the optimistic energy level of a 5-year-old, which sort of threw me for a loop because I don’t see myself that way, but perhaps in comparison to her low-key approach, I do.

There are times I do not trust any professional’s competence. Like last Friday, I was at the hospital for a routine examination, waiting in a small room without any magazines nor cellphone reception. After 20 minutes went by, I poked my head out the door. The hall was empty. No folder was attached to my door. I roused a hospital employee to go on the hunt for my folder. She returned laughing that it had been placed on the wrong desk. I shudder to think how long I would have sat in that room if I hadn’t spoken up. Incompetency.

Or yesterday, when I came home to discover the plumber who was supposed to have installed a new control board in our Rheem tankless water heater had left, and we still had no hot water pressure and the control panel was dead. I did not want to have to figure out the problem nor read the installation manual, yet I did. I had to call the plumber back to install the programmer chip. I don’t want to know these things. I don’t want to do a plumber’s job. Incompetency.

When I spotted the plumber outside thumbing through the pages of the tankless water heater manual and looking puzzled, I went one step further and called Rheem to get a tech on the line who could walk my plumber through the installation process. Incompetency. The control panel is now working but the hot water flow fluctuates and, since it was 5 PM at Rheem, the tech claimed it was a plumbing issue not a tank issue and hung up.

I opened my mail last night to discover that Citibank has approved me for a special loan that I did not apply for. Plus, buried in its 12 pages, I see it plans to charge me an annual $50 fee for this Custom Credit Line I did not apply for nor authorize. I called customer service, some yo-yo in another state, who said I must have wandered into a branch office by mistake and opened the loan in error when I haven’t been to Citibank. Incompetency. Probably violates banking laws, too.

Given the above string of incompetencies that seem to unfold daily, you can see that I don’t mind tracking down another agent’s lender and sending the contracts she should have sent. Because it’s all around us. However, I can assure you, a client will never say these sorts of things about my services as a Sacramento Realtor.