About Digital Signatures for Short Sale Banks

It’s not just short sale banks that don’t like digital signatures. It’s pretty much all banks, except the government. It’s hard to believe that here we are in the fourth quarter of 2012 and short sale banks are refusing to accept digital signatures on a purchase contract or any legal documents. Yeah, yeah, yeah, we have a lot of fraud and crooks, and it’s hard to control every aspect of a transaction — to filter out the possibility of mortgage fraud, but give us a break. If we wanted to forge signatures, I suppose it’s pretty easy to do.

Real estate clients love DocuSign, which is the digital service this Sacramento agent uses to put deals together. They can check their email for the notification from DocuSign. Then, they click on the link in the email which takes them to the DocuSign website where their document is awaiting perusal and signature. They choose a signature they like and they adopt that signature by clicking on it. Every place in the purchase offer that requires an initial or a signature, they just click. It’s like magic. The initial and / or signature is applied right there on their monitor. It doesn’t get any easier.

After the purchase offer is executed by all of the buyers and the listing agent, the digital service sends a completed copy to all parties. This process saves a ton of trees. It’s all electronic. It makes sense to do business this way.

Yet, the short sale banks won’t accept a digital signature. Nope, they make you print it out, sign and initial with an ink pen, and then fax the documents so they can more easily lose those documents. You would think the fax number would at least be an efax number so the documents would go to an email account, but no. They go to an old-fashioned fax machine and fall out all over the floor, where somebody walks by, kicks them, sends them scattered, until the night cleaning crew shows up to sweep them into the trash. This is how we do business at the big banks.

Even the government, like Fannie Mae and Freddie Mac, accepts digital signatures. Why can’t the short sale banks?