Why Agents Should Explain all Home Selling Documents to Sellers

Explaining all home selling documents to sellers helps to avoid confusion later.

Home selling documents are not as simple and straight forward as some of us like to believe. Especially when you’re been in the real estate business for as many decades as I have, I have probably forgotten about more documents than the existing home selling documents we use today. We Sacramento listing agents can become complacent and assume sellers know everything when sellers usually know very little.

Even if the seller has sold homes in the past, almost every transaction is different, unique in some way. The home selling documents can also vary from transaction to transaction.

My client reminded me of this yesterday. I was working away on my computer set up out on my lanai, often pausing to look out at the white sail boats on the horizon when my phone rang with the song Sigh No More from Much Ado About Nothing. That’s my clue that I have a text. I love that melody. It makes me receptive to text messages. See how I set up those things?

My client had just arrived in Boise, Idaho, brrr. She texted me photos of the snow and remarked about the cold weather. We talked about a few things and then she said she was working on fixing an electrical problem and correcting something else in the house. I wondered why. So I asked her. She said the buyer put defects on the home selling document so she was fixing them.

Hmmm . . . I reminded her that the buyers did submit a Request for Repair, but that was for pest work, and we rejected it anyway. Her home is sold AS IS without any repairs. Certainly no electrical. My client said she found the repairs noted on the CR. That did not make sense to me. I asked for an explanation.

Well, she sent me the buyer’s agent AVID (agent visual inspection disclosure). The agent noted a few things that he knew did not work properly. This is why my client thought she needed to fix those things.

No, she doesn’t need to fix anything. I explained the home selling document is simply a disclosure. Sure, there have been times when a seller has argued with me over my listing agent AVID, demanding I change disclosures I made, and it can’t be done. Each agent makes his or her own disclosures and they stand on their own merit. It’s not a request for work. It can even be wrong. It’s just an agent’s observation.

I cannot begin to tell you how relieved my client sounded in her text message. I’m glad that I probed and discovered which of the home selling documents she misinterpreted. We Sacramento Realtors can’t take any document for granted. Sellers don’t work with these daily like we do. We need to stop and explain more. Nobody is ever offended when an agent tries to help.