managing client expectations in sacramento real estate

The Art of Communication in Sacramento Real Estate

art of communication

Diplomacy goes a long way in the art of communication.

The art of communication requires finesse. You can say the worst sort of things to people and they won’t take offense, depending on the way the news is delivered and the tone of your voice. Just ask me, your Sacramento Realtor, because I’ve been managing the expectations of home sellers and buyers for many decades. In fact, I was absorbing my natural influences the other night during Game of Thrones — that any types of demands or threats sound pretty darned harmless when you add “your grace” to the sentences. You can say anything.

Like, “Your Grace, the buyers have burned down your house during the home inspection; Your Grace, I’m so sorry, Your Grace.”

“Eh, I’ve got insurance; let’s go to lunch!”

In fact, I’d be a lot more willing to help a person I did not much like if that person referred to me as Your Grace during conversations. It seems to soften everything. Turn dismal gray days bright and sunny. Tiny beady eyes into big eye pop art.  May you be rewarded by seven Gods, Your Holiness, I’d reply, and then I would wonder like I’m wondering right now whether holiness is spelled with a Y or an I, but I’m going with an I. It’s all in the art of communication.

Like Hillary Clinton telling Donald Trump to delete your account on Twitter. Although I admit that I enjoyed it, she could have accomplished the same thing through: Put a sock in it. More direct. More punch. And a bit of humor. Actually, I would not have commented to the Trumpster at all because there is no upside and plenty of downside when you engage with a racist, homophobe, misogynist lunatic. Sometimes you can practice the art of communication by not talking at all. But the a-hole is right there, in your face. You can’t sit on the fence.

Bottomline, the best way to practice the art of communication is by thinking before parting your lips and allowing unfettered words to escape. Consider how the recipient will receive the information. Try to make the delivery a welcome experience for a worthy recipient and a punch in the gut to the nasty guys, but in such a way it is enjoyable. Determine whether it’s best to pick up the phone and call instead of typing an email or sending a text. I have noticed that people who talk to their phone say things differently than those who type an email. And even emails can be impersonal. The art of communication. Try it. Fewer apologies. Better results.

If you’re looking for a top-rated and experienced Sacramento Realtor, call Elizabeth Weintraub, at 916.233.6759.

 

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