mls guidelines

Do Not Touch the Sacramento Lockbox Without Permission

Sacramento-LockboxI’m thinking about slapping a preprinted notice over my 70-some lockboxes that warn: don’t touch the lockbox without permission. It is never OK for a Sacramento real estate agent to use a lockbox and enter a home without checking the showing instructions in MLS — yet it happens. Unauthorized access happens not because agents think but because some of them don’t think. An agent today explained why he entered a home that is not even on the market, after I emailed him twice to ask for an explanation. He said it was because he lived across the street and the seller told him she was listing with me.

I imagine that news went over well.

So, he decided it was OK to bring over a buyer to walk around the home and trample on private property. Because he knew the seller. It did not occur to him that he had no written agreement with this seller nor permission to be there. Not only did he not understand that he was trespassing, but imagine his surprise when he noticed the lockbox and thought to himself, hey, here I am, a Sacramento real estate agent with a buyer and whoa, I have a display key that will open this lockbox. I will do it.

I know when the agent was there because I check my lockbox showings via the Supra website 2 to 3 times a day.

This agent did not bother to see if the home was listed. Which it is not published in MLS yet. Or maybe he did and he realized it was not on the market and that was simply his flimsy first excuse. Because his second excuse was he figured the seller would receive multiple offers, and he thought for some odd reason that we would give him priority with his offer if he submitted it quickly. And the way to submit a fast offer first was to break into the home without permission. Yeah!

This is winning on so many levels, not.

MLS guidelines allow showing of a home when that home is in active status in MLS and the showing instructions are followed. In some parts of town, and I’m not saying where, I don’t even put a for sale sign in the yard because agents out showing homes will use a lockbox if they can spot that lockbox without looking up the home in MLS to even determine if it’s available to be shown. I’ve had buyer’s agents enter occupied pending sales unauthorized with a naked seller in the shower. Geez, Louise!

MetroList should improve its training for agents and not just hand out lockboxes like they are candy.

All I can say is it’s a good thing that seller didn’t hire this agent and instead chose me. We’ll see what tomorrow brings when this home hits the market.

Subscribe to Elizabeth Weintraub\'s Blog via email