rbs citizens bank

When the Short Sale Bank Says No

Deck bungalow intercontinental tahitiYou know the people I have empathy for? Is it my inlaws stuck in Chicago or my sister and niece in Minnesota who are enjoying those not-so-balmy temperatures? Or, is it the house sitters who are taking care of our home in Land Park? Nope, it’s those buyer’s agents in Sacramento who emailed some 20 offers yesterday for a home in Elk Grove. I answered email after email late last night after we landed in Tahiti. Explaining how many offers we received and how the seller is leaning toward accepting a cash offer. But the best news I got was not the short sale approval on yet another short sale in Elk Grove (which also arrived via email), it was the fact we received an extension from CCO Mortgage for my seller who is dying.

Short sale bank CCO at first said it would issue no such extension and would, in fact, start the short sale over if we could not close by December 20th. Sometimes it does not pay to take NO for an answer. I wrote a letter to the negotiator, set forth a plea for an extension, and the “absolutely no extension declaration” turned into a yes, here is your extension!

My Elk Grove seller is not a short sale though, which is another reason that buyers are climbing all over each other to buy that home. The dilemma is should the seller take a cash offer without an appraisal contingency or a financing offer? That’s a decision she needs to make. A cash offer will probably not yield as much cash as a financed offer as buyers who choose financing will pay more. They’re not forking out hard cold cash; they are financing that price increase. Of course, if the home doesn’t appraise for a ridiculous price, it doesn’t matter what a buyer offers to pay if it won’t close due to a low appraisal.

But how many offers does a seller need? Excuse me, there seems to be a large pelican-like bird on my deck that I need to check out. This is the view I woke up to this morning. Helps to put some of these dilemmas into perspective. All I have to say is Thank You, RBS Citizens Bank . . . and I hope my Elk Grove seller makes her decision soon.

An Exception for a Dying Man

Short-Sale-SacramentoI am presently working on a short sale for a seller who is dying from terminal cancer. This short sale seller is trying to get financial affairs in order so his wife is not burdened with more than a broken heart and shattered spirit. After months of negotiation, we are down to the wire. We finally have agreement on terms, conditions and are ready to close between the two short sale lenders. The second lender, CCO through RBS Citizens Bank, says it cannot give a dying man an extra 10 days to close escrow. RBS Citizens Bank says: Merry Christmas and don’t let the casket door hit you.

You might think I am a soft touch who runs around hugging trees and waving the give-my-client-an-exception flag, and you might be partially right, but I am stronger than you might think. As a Sacramento short sale agent, I believe that sometimes rules need to be broken. I don’t always cross the street at the corner — sometimes I jaywalk — but I don’t run through red lights. I am not asking RBS Citizens to do anything against the law, we’re asking to give a dying guy and his family a break and let them close by New Year’s Eve.

The negotiator wants to start over with the short sale. Starting over means a new BPO and all new paperwork. RBS Citizens Bank has been working on this file since July. It took the bank 3 months just to get the first BPO, which was completed in September. The BPO makes no difference in this situation, really, because RBS Citizens Bank is getting the maximum that Fannie Mae will allow. The BPO is just a technicality.

We had this once approved as a Bank of America Cooperative Short Sale, but RBS Citizens Bank fought with us for 5 months. By then, the Cooperative Short Sale had expired. Bank of America refused to renew or extend the Cooperative Short Sale status. That’s why it took us another 2 months to go the traditional route, but we finally got approval from Bank of America . . . and now . . . now RBS Citizens Bank will not give the buyer the extra 10 days the buyer needs to close her loan. RBS says the approval expires on the 20th and they need to start over. By the time they redo the short sale and all of the paperwork, the seller, quite literally, could be dead.

I don’t know about you, but my heart hurts.

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