Full Service for Sacramento Real Estate Clients Does Not Mean Everybody

Jackson, Tessa and Pica asleep on the desk of Realtor Elizabeth Weintraub

There are days I wonder how I ever find time to oversee my business and sell real estate, yet still manage to provide standard full service for our Sacramento real estate clients while juggling the chores of life. I just do it. Lately, it’s been a bit tricky because our diabetic cat, Pica, is struggling with sudden health issues. As a result, stoic Pica gets 3 antibiotic pills shot down his throat, a Pepcid, an anti-vomiting pill, Prozac, 2 Sam-E, and a 1/2 tablet of Prednisolone each day. This is in addition to his twice daily injections of insulin to treat his diabetes and his twice daily injections of fluids to prevent dehydration.

The fluids are administered by a long needle inserted under his skin and requires a lot of patience from the cat. On top of squirting full syringes filled with baby food down his throat because his appetite shut down, and trying different samples of wet cat food to entice him to eat. It’s a struggle. Before giving insulin now, we also have to test his blood sugar by stabbing his paw with a needle to draw blood. That’s a lot of medical attention, poking, prodding, for one cat to endure.

I almost feel like a full-time feline caretaker. You haven’t really lived until you’ve had to shove a thermometer up a cat’s butt. Speaking of sticking things up a butt, this reminds me of the supposed home buyers who call, demanding an immediate showing of a Sacramento home, when they aren’t planning to use us to write the offer because they have their own darned agent who is unavailable to show . . . and it is not our listing.

I tell you what. Why don’t you come over tonight and sort my recycled trash from organic? Oh, not your job description? OK, how about you wash my car? Maybe you would like to weed our gardens or lay fertilizer? That’s makes as much sense as expecting an agent offering full service for Sacramento real estate clients to do a job for which she is not your Realtor.

If you are our client, we move heaven and earth to accommodate you. Not our client; not our circus, not our monkey.

I stop whatever I’m doing when a client needs me and calls. Half dressed, I stop. In the middle of lunch, plate into the ‘frig. I answer the phone. My clients’ needs come first. My husband is used to this by now and nothing I do amazes him anymore. How I am able to offer full service for Sacramento real estate clients is because I work with clients who deserve the best. I don’t work with somebody else’s real estate client.

Although a buyer did call me a few days ago and asked us to write an offer for her. She had viewed the home with the listing agent but for some smart reason decided she deserved her own representation. We called that listing agent and we offered the agent a referral fee, because that’s the kind of Sacramento Realtors we are. We’re not out to steal anybody’s client. But first you have to be our client for us to offer full-service to you.

Our poor little Pica, the ocicat, gets the rest of my attention this week, well, aside from a couple of new listings. He is recovering and starting to pull through, which is excellent news. His temperature has been drastically reduced, and he’s starting to eat again. I don’t give up on him, and I most certainly do not give up on our clients.