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The Sacramento Short Sale Closing Against the Odds
This was the Sacramento short sale that closed against the odds. If it wasn’t for the fact that I knew the buyer’s agent and had faith in her abilities, this particular short sale closing might never have happened. It’s almost as though we “willed it” to a conclusion, so closing occurred. Of course, having years of experience in closing hundreds of short sales helps — there is no denying that fact — but this particular short sale presented so many unique challenges. The sellers were very cooperative, too, which made the horribleness bearable.
The problem with this particular Sacramento short sale was not the fact there were two loans between Bank of America and Green Tree. I negotiate many short sales with two loans. Moreover, Green Tree is not a problem for me like it seems to be for other agents. After years of hammering, I’ve got the process down pat and know intimately how Green Tree operates. It also wasn’t the fact that there was a SMUD lien filed against the property. I know what to do with those, too. It was the condition of the home.
This is where many Sacramento short sale agents throw in the towel.
Half of the home was remodeled and the other half was not. Further, it needed a new roof because the existing roof was beyond its useful life. Did I mention the pest work? The conundrum: The seller is not responsible for the repairs. Buyers don’t want to do any work and they don’t have any money anyway. Toss into that mix the fact the bank wanted top dollar for this home — the same sales price as for a home in excellent condition — and couple that nonsense with there is really no arguing with the bank.
Unless there is strong argument, which is rare. Arguing with a short sale bank is usually a wasted effort because the banks just don’t care. The value banks typically want rarely reflect the BPO as much as it does the bottom-line net the bank could obtain through other financial options. The bank insisted on a crazy high list price, which I eventually convinced them to reduce. The buyers offered an even lower price, but they were willing to obtain an energy efficient mortgage (which involves a little known credit) and pay for other repairs.
I trusted the buyer’s agent to perform. This is where industry experience and networking pays off. We had the perfect match in this transaction. I had the sellers who needed to sell and she had the buyers who needed to buy. Challenges be damned.
The buyers didn’t have a lot of money, and we needed to rely on first-time home buyer loans and repair loans to help them to buy this house. Their agent is a pro at navigating the waters for first-time home buyers. Getting the approval from the bank for this Sacramento short sale was the first step. The second step was renegotiation with the bank. Yes, I know this goes against all that I preach about short sales and buying the home in AS IS condition without any further renegotiations but this was a special case. It wasn’t motivated by financial gain or greed.
I developed a strategy and presented a compelling case. We obtained the price reduction. The buyers got the home of their dreams. OK, maybe it’s not the home of their dreams right now, but it will be after the new roof is installed, the sewer lines are fixed, the pest work is completed and they eventually remodel the other half of the home. Sometimes, you’ve just got to have faith in the experience of your real estate agents to pull off what seems like an impossible transaction.
Oh, I almost forgot to mention. The sellers walked out of this with about $7,500 in cash from the bank. This was a sweet short sale, despite the additional work.
What’s In It for Agents To Do a Sacramento Short Sale?
There are days I ask myself why as a busy agent would I ever do another short sale, and then before I answer that question, I take it on. It’s not just me, the short sales in Sacramento, the few that still exist, are becoming more convoluted and complicated, if that’s possible after all these years. Nothing is a straight story anymore. There is no such thing as a simple hardship letter and automatic short sale approval. Nope, all of the short sales seem to involve years of delinquent dues, past due utility liens, judgments, court settlements, bankruptcies, horrific medical setbacks, in addition to having two or more mortgages to short sale, layered with mortgage insurance on top of Fannie Mae.
Not to mention, some of the buyers for these are no walk in the park, either. They’re probably VA buyers or obtaining CalHFA loans, and the properties probably require repairs, which could involve 203K loans and / or energy efficient mortgages. These additional complexities are more than most agents can handle or want to handle.
There are not very many Sacramento short sale agents in town who a) know how to handle these and b) are willing to handle these types of transactions. Why would any agent in her right mind do a short sale today when she can sell a regular sale and be done with it in 30 to 45 days? I’m sure that’s a question that some agents ask themselves. It’s a question I brought up to sellers last week as well, and I just put it out there on the table.
Now, I made them wonder. What was in it for me, the agent? Why would I agree to do their short sale when it’s so much more work and extremely time consuming? It’s not like I get paid more to do it because I don’t. I charge the same commission to do a short sale as a regular sale. I get paid the same. And I do tons more paperwork, all of which is contingent until the bank approves the sale. There is no transaction unless the bank approves it.
So what’s the deal? See, now I have you wondering, too.
The answer is somebody has to do it because otherwise sellers would have to pay a lawyer. And most sellers can’t afford to hire a lawyer. So, I handle the short sale for them at no out-of-pocket expense for them. All of my fees are paid from the proceeds of sale. It’s basically a free service for the seller. I know how to close these tricky little suckers, so what the hey. It’s a little bit like combining a public service with a business enterprise. A little pro bono work.
Then, yesterday, I received approval on 3 short sales that each had their own particular set of circumstances that would cause a normal agent to drink Draino. Because a normal agent would not have received approval on those short sales. I have a talent for it. What can I say?
Sacramento Short Sale Approval From US Bank
Sellers ask me if it’s impossible to get short sale approval for a US Bank short sale because so many Sacramento short sale agents seem to encounter difficulties working with US Bank. I would not say that US Bank is harder to work with than any other short sale bank, but the US Bank short sale process is not as streamlined, per se, as other banks. A short sale that might take 4 weeks through Bank of America can easily take 4 months with US Bank. You’ve just got to have patience.
Take my recent US Bank short sale, for which I have been working with two loans, both at US Bank. This short sale has been in short sale negotiations for 2 years now. Two long years! Most of the time when a short sale takes this long, it’s because the buyers bailed. The buyers might hang in to wait 3 months or so and then they cancel the contract, just when approval is about to arrive. I’ve personally witnessed this phenomena over and over. They lose faith. They give up. Just when they should not.
We try to engage buyers, keep them informed and updated every single week, but no matter how hard we can try to nail them to the front door, they wiggle away. When the buyer cancels, the short sale starts over.
Having said all of this, most of the trouble in this particular transaction has been a denial issued by US Bank. I generally don’t let denials dampen my enthusiasm. A denial just means we are one less negotiator away from approval. One less person to deal with and one less obstacle to overcome. After a revised analysis, I repackage the short sale and resubmit. My philosophy is somebody is not listening to us or we did not present the facts in a light the negotiator can accept.
I can’t recall offhand how many rejections and denials we were issued on this particular US Bank short sale. US Bank rejected the sellers a few times. But we finally received that golden letter of short sale approval and release of personal liability. Two years later. You have no idea how ecstatic the sellers are right now. If there’s a way to get that short sale approval letter, this Sacramento real estate agent will get it. Just like if there’s a way to sell your home in Sacramento, I will do it. It’s called perseverance and determination.
Starting Over on a HAFA Due to Chase Bank Short Sale HELOC
What does it mean to start over on a HAFA short sale through Bank of America because the HELOC department (second lien holder) at Chase Bank messed up? That’s a question that is probably lingering in the minds of many frustrated home buyers across the United States right now because if it happens in Sacramento, you can bet it happens elsewhere. Let me be clear that a Chase Bank short sale, when Chase is in first position, actually seems to run rather smoothly in Equator now, it’s just those second liens that are a royal PITA.
Why, believe it or not, sellers and buyers can start a short sale in December and still be working on it at the end of March when the Chase HELOC department finally gets around to ordering a BPO. A Sacramento short sale agent can call 3 times a week and sometimes leave several messages a day and escalate, and nobody from Chase will return the call probably because they a) know an agent will call back or b) Chase doesn’t pay them enough to give a flying fig or c) they’ll quit or get fired.
Supervisors’ emails fill up with messages and they don’t return calls, either. Hello, Julio Escobedo?It seems that half the HELOC short sale department at Chase is either out to a 3-martini lunch, on vacation or sleeping in a broom closet. I hate to say this, but we had a much easier time with Chase when it was not using Equator for these second loans. Its performance today is dismal and disappointing.
But what else is new in a short sale? I’ve been closing them for 8 years now, hundreds of short sales. Now that we have approval from Bank of America on a certain HAFA short sale and we were able to beg, borrow and steal an extra two weeks to gain a short sale extension to close escrow, no matter how many hand grenades we toss at Chase, we can’t light a fire under its feet.
Chase will amble along, waddling like a fat walrus after a big lunch, drooling fish guts down its chin.
It’s not giving up to “start over” with Bank of America on a short sale. Because Bank of America is pretty streamlined in Equator. But then it’s been working harder on short sales than Chase, and that’s evident. Bank of America can approve a short sale 2 or 3 times in the length of time it will take Chase to issue one approval letter. Chase really needs to get with the program and clean up its work ethic. We’ll get a rush on the approval process at Bank of America and probably get the second approval for this HAFA short sale before Chase has had time to tie its shoes.
See, and this is why I buy stock at Bank of America and not Chase.
Same Fannie Mae Short Sale Wrinkle But Different Approach
In short sale forums across the country, agents are lamenting the problems associated with Fannie Mae short sales and Freddie Mac on short sales, but I suspect that many short sale agents in Sacramento never even bother to look up Fannie Mae loans nor Freddie Mac loans prior to commencing the short sale — because some of them are way too focused on themselves and the fact they got a listing instead of putting the focus where it belongs: on the client, on the transaction itself.
It’s true that Fannie Mae and Freddie Mac cause havoc in a short sale. What else is new? But at least they are trying to do something about their muddled mess, even if it’s fairly ineffective, they get a B-plus for effort. One of the newer components of these types of short sales is our ability as a Sacramento short sale agent to request a pre-approved sales price.
The sales price, I should note, is the list price, which is not necessarily the BPO value. Of course, that’s been the problem all along, the BPO has very little to do with the price that Fannie Mae and Freddie Mac demand. This is like trying to pat your head with one hand while rubbing a circle on your stomach with the other. Then there’s the question of whether the offer price needs to meet the list price because we still don’t really know how much Fannie Mae or Freddie Mac will accept.
So, far, list prices are still above market value.
This is different than when Fannie Mae or Freddie Mac, after 8 or more weeks of processing the short sale, notifies us of its demand for a higher price. This is often a strategy that means: the government wants to send the home to foreclosure, but we don’t want to come right out in the open and admit it. This is the strategy that has agents across the county up in arms and frustrated with our government sponsored enterprises (GSE). I don’t really know why the GSE’s adopt this strategy, but in my world, I’d rather get this information on the front end than the back end, and so would my sellers.
That brings to question the status in MLS after an offer has been received. Because even in its new practice, Fannie Mae and Freddie Mac cannot seem to get us the pre-approved value prior to an offer. If we change the status in MLS to Pending Short Lender Approval, it means we don’t want any more offers. If the offer we have received is not close to or above the pre-approved price, we could be hosed if the buyer won’t raise the price upon demand, and we won’t get that demand from the GSE until we are closer to closing.
My solution for these dilemmas is to leave the file in Active Short Contingent status and allow backup offers.
